Industries

Consumer Products and Services

A sale to one consumer may not impact the bottom line, but the voice of that consumer can – ensure that voice is a positive one by treating customers as people instead of orders. Rainmaker’s B-2-C solutions give our clients more time to engage with their customers by streamlining and automating internal business processes and integrating internal applications, which allow them to:

  • Personalize marketing messages; thereby, producing increased repeat orders
  • Provide their customers with real-time updates regarding the fulfillment status of their orders; thereby reducing support emails and social media complaints
  • Engage with their customers in the way they communicate – email, website, social, etc.

 

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